Baton Rouge Natural Gas Infrastructure Replacement Program
Frequently Asked Questions
When will the gas system in my neighborhood be replaced?
Customers will be notified about the work schedule by mail, by door hangers or by a visit from an Entergy representative.
Will I experience any service disruptions if the gas pipe serving my home or business is replaced?
Customers will experience a minimal service disruption while the new system is connected to their homes or businesses.
When will the gas infrastructure replacement program be completed?
The program is scheduled to be completed by 2024. Entergy Louisiana will keep the Louisiana Public Service Commission, customers and other stakeholders informed of its progress. Continuing at the current pace, the gas infrastructure replacement program is expected to be completed in 2024; however, Entergy Louisiana will continue to make gas improvements to ensure safe and reliable service to its customers.
If you or someone you know is experiencing any gas reliability issues, please contact 1-800-ENTERGY to report the problem. Providing safe, reliable service to customers is our top priority.