Both Entergy Louisiana and the Louisiana Public Service Commission have worked to reduce the impact of storm recovery costs on customers by pursuing alternative methods of cost recovery, including financing the restoration costs and the establishment of a storm reserve. Below are answers to some commonly asked questions.

Why is there a storm restoration charge on my bill? How long will we have to pay for these storms?

The storm restoration charge on your bill represents the monies collected to pay for the financing of the storm costs and storm reserves. The monthly charge related to the 2020 hurricanes, the 2021 February winter storms and a portion of Hurricane Ida costs were included on bills starting in June 2022, and the remaining Hurricane Ida costs are included in the monthly charge that started in April 2023. The restoration costs for hurricanes Gustav, Ike, Katrina and Rita have ended. The charges for Hurricane Isaac is still being collected and will expire in 2026.

Why do I have to pay for a hurricane that did not affect me?

Like other costs to generate and transmit electricity for customers, the LPSC-approved storm restoration costs are shared among customers who are served by the utility. Because customers are vulnerable to unexpected weather events such as hurricanes in southeast Louisiana and ice storms in northern Louisiana, spreading the costs among all customers keeps the impact of storm recovery on individuals as low as possible.

Don’t you already get federal money to restore your system after these storms?

Entergy Louisiana does not receive federal funding to cover the costs of rebuilding the electrical grid following storms.

Why is there a storm reserve? 

Utilities have to spend large sums immediately after the storm has passed in order to get electricity restored as soon as possible. By funding the storm reserve via the storm restoration charge, the LPSC and Entergy Louisiana were able to establish a reserve for future storms at a low cost to customers to ensure that adequate funds are available.

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